Return, Regret (Ångerrätt), Size change.
Ordering from us you accept the below terms and statements, if unsure about sizes contact us before ordering. If you should receive a defect or wrong item or need to get another size or simply regret your order (konsumenträttighetsdirektiv (2011/83/EU) contact firstname.lastname@example.org, per mail with ordernr and info about the product you wish to return and any other questions. This should be provided within 14 days for Sweden and 7 days for rest of the world after the item was delivered.
The returned item must be unused and in its original packing/plastic cover, plastic cover or original packing must not be opened, the product must be free from smell, ex smoking or animal and have a copy of the original order receipt.
The customer must pay for the return cost both for returns and size change. The return cannot be sent as Payment at delivery or similar, this will not be accepted. Underwear, T-shirts, are excluded from above notes and are not returnable or size changeable due to hygienic circumstances!
We will send change product back to you free of charge.
After we have received and checked the item for flaws (Note that We as retailer should be compensated of any usage that has occurred after trying the product to note its abilities and function. The guidance for goods value deduction is provided by Sweden Konsumentverket.)
We will either send size changed product or transfer money to your account responding to the order/item value at time of purchase. The return address is provided to you after contact with us.
Tac-Up Gear is following the Swedish Law, Konsumentköplagen, Köplagen och konsumenträttighetsdirektiv (2011/83/EU) and the EU Commission ODR information.https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage