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Terms, Conditions and Return - TAC-UP GEAR

By ordering from us you accept the below terms, conditions and statements for purschase, shipping and return:

General:
You will receive an order confirmation by e-mail when you have placed your order.
The confirmation email contains information about your order and your order number.
Note! Check your spam filter if mail not received within 24h.
Since start of later part of 2019 we can no longer handle orders under 100 SEK order value.

If you need to contact us regarding an order please state your order-number so that we can help you faster.

Some variations of the products can occur, for example the hue in camouflage colors, chin strap material, cord locks etc because we use different producers for our products. Some patches could be not perfectly centered due to manual manufacturing as merrow border or cutting.

The price shown in the price list the day the customer orders the item, is the price that will be charged.
Our products are regularly updated and price and text might change without warning. We reserve ourself of that stock can run out and or differ from actual physical stock, your order will then be cancelled and all costs refunded to you.
Our Terms and Prices can be changed at any time.

All prices are shown in SEK and include VAT/TAX at current rate of 25%, this will be deducted in orders to countries outside EU and you can see your total in the checkout. You can also use the dropdown in the right corner to show prices without VAT/TAX.

Payment:
Your order requires payment through Klarna (card or invoice etc) or Swish at no extra charge from us.
We advise you to download the Klarna App to your smartphone or tablet: https://www.klarna.com/se/smoooth-app/
Any questions in regards to your payment through Klarna please directly contact their support at: https://www.klarna.com/se/kundservice/

Shipping:
Your order is shipped as first class air mail or postal package depending on weight and or size.
The shipping cost to all countries outside of Sweden is currently a set flat rate of 184 SEK regrdless of order.
Shipping cost within Sweden is 0 SEK / free for private customers and 170 SEK for order from company's.

Orders are generally sent within 2-3 days but during holidays, National holidays, Easter, Red-days, Middle June – Middle August, and December expect up to 2-3 weeks for handling of your order and answers on e-mail.

Delivery is made directly to your mailbox, to your local post office or service place in approx. 1-2 weeks depending on were in the world you live, how far away from Sweden and how your Customs work.

If the item is broken or lost during transport from Tac-Up Gear, Tac-Up Gear is (Payment) responsible.

If you discover when receiving your order that the package has transportation damage you should immediately report this to your Post office or Service place. If an item is broken or is lost during transport back from customer to Tac-Up Gear, the customer is (Payment) responsible.

Size change, Return, Regret (Ångerrätt).
Ordering from us you accept the below terms and statements, if unsure about sizes contact us before ordering.
If you should receive a defect or wrong item or need to get another size or simply regret your order (konsumenträttighetsdirektiv (2011/83/EU) please contact us at info@tacupgear.com, with this info: order-number and info about the product you wish to return and any other questions.

Note this must be provided within 14 days after receival of the order for Swedish customers and 7 days for rest of the world customers.

Any returned item must be unused and in its original packing/plastic cover, plastic cover or original packing must not be opened, the product must be free from smell, ex smoking or animal and have a copy of the original order receipt.

The customer must pay for the return cost both for returns and size change. The return cannot be sent as Payment at delivery or similar, this will not be accepted. Underwear, T-shirts, are excluded from above notes and are not returnable or size changeable due to hygienic circumstances!

After we have received and checked the item for flaws (Note that We as retailer should be compensated of any usage that has occurred after trying the product to note its abilities and function. The guidance for goods value deduction is provided by Sweden Konsumentverket.

We will either send size changed product for free or transfer money to your account responding to the order/item value at time of purchase.

The return address is provided to you after contact with us.

Disclaimer:
Tac-Up Gear AB does not in any way  warrant that you, the buyer, can lawfully purchase, posses, carry, use  any item which you may order, under any applicable Swedish,  international and/or local laws, this also includes our IR patches, our line of clothes and gear treated with Anti Mosquito finish (Permethrin).

That  you are of the legal age to purchase these items and that you are not  under any legal disability which would in any way effect your ability to  lawfully purchase. Your personal info is treated confidentially and is  never shared or sent to a third part that does not have anything to do  with our webshop. When you order you admit to that Tac-Up Gear is saving  your information for business use this does not include sharing your  information with third parties not directly linked (Stripe, PayPal,  Swish, Klarna etc) to Tac-Up Gear.

Tac-Up Gear is following the Swedish Law, Konsumentköplagen, Köplagen  och konsumenträttighetsdirektiv (2011/83/EU) and the EU Commission ODR  information. https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Address:
Tac-Up Gear AB
Miklagårdsvägen 5
187 74 Täby
Sweden
E-mail: info@tacupgear.com
Org.nr: SE556811484501
Plusgiro: 118 38 45-5
Bankgiro: 5003-9437
innehar F-skattebevis.
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